Opening Your Own Olive Oil and Vinegar Store
Have you visited an olive oil and vinegar store and thought to yourself:
"This would be a great business to be in!"
Well it is and you can do it. There are several approaches to starting your own store:
Do it all yourself:
A
scary proposition to say the least. Unless you have run a retail
business before, chances are you don't have a clue where to find
reliable and inexpensive sources of supply for product, bottles, tanks,
and the myriad other things you need in order to start up your new
operation.
Buy a Franchise:
If
you are looking at this web page, you are already considering
franchising. You might be thinking this is the way to go; you won't have
to worry about branding, marketing, finding product, locating suppliers
for bottles, tanks (called fustis), bottle stoppers (called closures),
labels, etc. All this will be done for you. You will benefit from the
experience of other franchisees, the franchiser, an existing business
model... and all you have to do is pony up a quarter of a million
dollars!
Use Full Service Distributors:
There are also companies that offer to provide you; oil,
vinegar, bottles, tanks, and other products. One of the largest
distributors claims to supply one hundred successful stores,
does not require that you franchise with them, and has a very seductive
message. But they do require that you sign an agreement to use them
exclusively; you are not allowed to sell any other oils or vinegars
except their own. You are not allowed to resell or open new branches
without their approval. As an independent retailer, we have been able to
build relationships with several local wineries in our area and we are
selling our products to them wholesale, which is proving to be a very
lucrative source of income for us. We would be restricted from doing so,
were we under the trade agreement imposed by this large distributor.
They require that you indicate on your bottles that they are the source
of your products, thus diluting the exclusivity of your brand. However,
they do what you may think is the hard part; locating suppliers of olive
oil and vinegar, provide you tanks and bottles, etc. Actually locating
suppliers is not the difficult aspect of starting your business. And the
flexibility of independence allows you to distribute your products
elsewhere in the future without restrictions.
Another Way:
I
am here to tell you there is another way. I have opened and
successfully created a profitable olive oil and vinegar business here in
Santa Barbara all on my own; it can be done.
What I offer:
I
do not franchise and I do not mandate you purchase products from me. I
can, however,supply all of the information you would require concerning
suppliers. I provide you with knowledge so you can be successful on your
own. What is my reason to do this? I make money in 3 ways: I supply the
stainless steel tanks to you, I work with you for a fee to help get you
set up in business, and I offer you a few select products of excellent
quality, that you cannot get anywhere else. I have helped over a dozen olive oil stores get started. I can provide references. I also manage a discussion group consisting of members from all the stores I have helped. We share information among ourselves and help each other out. If you work with me I can give you access to this discussion group.
Who I am:
I
am Jim Kirkley. Before starting my oil and vinegar business, I worked
as the Chief Technology Officer for a software company here in Santa
Barbara. I also worked as that company's Chief Knowledge Officer, in
charge of all their training programs. I have three passions in life:
cooking great food, software programming, and teaching. I have excellent
skills in all three of these areas. The website you are looking at was
created and designed by me. I have taught at the college level for 5
years, I have worked for a boutique manufacturing and retail consulting
firm based in Cambridge MA and have consulted with major companies like
WalMart and Warner-Lambert. Look me up on Google... search for "Jim
Kirkley CTO". As for cooking, well you just have to come by some time
and I will make you dinner.
What I can do for you:
Provide guidance
I
have gone through the process of opening my store in the toughest
economic time since the Great Depression and I was profitable after a
year of operation. I have dealt with the notoriously tough Santa Barbara
County Health Department to get my store through the process of
certification. I know what to do (and what not to do) and can help you
streamline the process on your end. And, do not trivialize this; getting
approvals from your local Health Department and Planning Department may be your biggest
challenge. I can offer advice on where to get bottles (I get mine from
China and order them 10,000 at a time.) I know how to deal with
importing, customs, shipping and logistics companies, and customs
brokers. I can help you design your bottle labels and get them
manufactured. I designed our logo myself. I can help you get your name
and product dress trademarked. I can help you get your domain name. I
can help you design and install your website and get your search engine
ratings high (this is a real science and not easy to do.) I can help you
with social media marketing through Facebook, Twitter, and Constant
Contact. I can help you select, install and support your Point of Sale
system, your accounting system, and merchant services (credit card
processing).
Sell You NSF Certified Fustis
Fusti
is the plural word for tank or drum in Italian. We Americans
incorrectly call them "fustis" (which is actually like saying "octopis"
for the plural of octopus.) Fustis are only produced in Italy and there
are only a few manufacturers. I am the North American distributor for
Minox SRL, an Italian company that specializes in making tanks for olive
oil, vinegar and wine. Early on, I worked with Minox to get their
fustis certified by NSF. This is critical when you start
working with your local Health Department. Because you are selling
"food", you will be required to conform to the same regulations that
govern restaurants and other food-service establishments. Your local
Health Department will insist that everything that contacts, or
potentially could contact food be "NSF Certified". You say: Wait a
minute, I was in an olive oil store and they had tanks that were not
from Minox and they were doing business without a problem, so what is
the big deal here? You may be able to get by with a tank that is not NSF
certified; certainly many stores have. But, there is nothing that stops
the health officer from coming in and closing you down because your
tanks are not NSF. I have seen it happen here in Santa Barbara County at
another olive oil store and at a up-scale grocery store and both of
them are not selling olive oil from tanks anymore. I was prevented from
opening my store until I could prove to the health officer my tanks were
food-safe. You may say: Well I can just pour from the bottle and not
use tanks, or just have the tanks there for show. Yes you can, but there
is nothing like the experience of tasting directly from the tank and
customers really appreciate it. You will be loosing a big part of the
caché that goes with the olive oil and vinegar tasting experience. We
allow customers to bring back their bottle for a refill (at a discount).
We also let them bring in their own containers to fill. These are both
important parts of our business and growing all the time. You cut
yourself out of a big revenue stream and limit the customer experience
by not using tanks to fill bottles and for sampling.
Sell you great products
We
have located sources of supply for aged balsamic vinegar, pomegranate
vinegar, ginger-kiwi vinegar and others that we keep private. We will,
however, sell you these products. We enjoy being in one of the premier
locations for olive oil growing in the country: the Santa Ynez Valley
and are hours away from other prime areas like Paso Robles and Temecula.
California grows 99% of all olives in the United States. Small growers
approach us all the time with their products and want to know if we will
carry them in our store. Some we do and some we don't, but the point is
we have access to the industry that is difficult to have anywhere else.
We are members of the California Olive Oil Council and closely linked
to influencers within the olive oil community localized here in
California. We can provide you with local sources of excellent products
that the large distributors cannot. Why? Simply because they are so
large; they require huge quantities of oil and vinegar to support their
customer base. They are forced to go outside the US for their products.
Remember: olive oil is basically fruit juice. As such freshness is
critical. Imported oils just cannot be as fresh regardless of the
source. Fancy imported extra virgin olive oils from Italy that you see
in grocery stores are frequently adulterated with other oils. Italy
sells us oil that would fail European Union rules for extra virgin. I am
not saying everything that is imported is bad, but much of it is. We
deal with the small boutique growers; some of whom are so small that
they do not even bottle their own product because it is too expensive
for them. Instead they only sell in bulk. We can help you by identifying
these great little growers and sell you their oils.
Summary
In
summary, I can help you do all the things that franchisers and
distributors do for you, and many of the things that they leave up to
you to figure out. And, most importantly, I can help you with aspects of
your new business that can be the most difficult, daunting, and
frustrating if not done correctly from the beginning.
Terms and Conditions:
If
you buy your fustis from me, I will give you a 10% discount for
quantities of 6 or more and a 20% discount for quantities of 20 or more. In addition, I will give you 2 hours free
consulting.
Our
billing rate is $125/hour and you pay for only time used. We will
require payment at time of service and accept Visa and MasterCard for
your convenience.
Our Wholesale Price List is available to qualified merchants.
Samples are available upon request.
If you are interested in talking further please call or email me.
Jim Kirkley
il Fustino
805-845-3521
sales@ilfustino.com